Add/Update Products

Add Products

This functionality allows you to create a product in your system.


1. From the Homepage, click on Products.


Please Note

For newly signed up users, they will receive the option to add products into the system as shown below.

2. Click on Add New Product. Click on Add Product One-by-One.

3. Enter a product name in the given field.

4. On entering a keyword, a drop-down list appears; either create a new custom product or select any of the template products given in the list. For example select Biscuits and Cookies.

Select any of the items from the drop-down list.

Custom Product

These are the products that you can manually create in the system.

Template Product

These are the products you choose from the JD products library. On selecting a product from the drop-down list basic details such as pricing, unit of measurement, taxes, expiry(if applicable), images will all be preloaded on the product detail page.

 

5. Once you select your product, add and edit additional details such as pricing, quantity, barcode information, batch/lot number, etc.

6. You can add product expiration and manufacturing details for that product. You will have the option to sell the product online, in bulk/wholesale, and even can receive enquiry about the product from your potential customers.

What do you mean by “sell as packed”, “sell as loose”, “sell as packed and loose”?

Sell as Packed: Product is being sold in a sealed package (for example mobile phone)

Sell as Loose: Product is being sold individually (for example rice and sugar)

Sell as both Packed/Loose: Product is being sold either in a sealed package or as an individual unit (for example pencil or pens)


What is the use of “Sell Online in Bulk” option?

The Sell Online in Bulk option allows you to sell your products online in bulk/large quantities. This option is certainly helpful as it helps you to increase your net sales and revenue as well.

You can also set a minimum and maximum quantity of the products that you want to sell. You can enter such details under the add/edit product detail section.

Whenever a customer views a product that has Sell Online in Bulk enabled, they can view the product's bulk pricing list at a discounted price.


What is the use of “Receive Enquiry” option?

The Receive Enquiry option allows you to receive customer query's for your products sold online. This option is a useful extension for online and retail stores selling complex, unique or expensive products that customers may wish to know more about before checkout.

From the product details section, you can set inquiry rules and create form types as per a product's fixed price and quantity or as per its range.


What is an SKU?

SKU stands for Stock Keeping Unit. Retailers use it as a unique identification number to find and track inventory/stock counts of every product registered in the system.

An SKU is a unique code consisting of letters and numbers that identify characteristics of each product, such as manufacturer, brand, style, color, and size.

The purpose of SKU is to help companies accurately account for every piece of their product inventory. They can incorporate a product's model number into an SKU ID if a company chooses to do so.

You can add an SKU ID while adding or editing product details under the products module.


How to Add Variants to a product?

Important Note
You can only create variants of a custom product.

Please Note

Enable the Product Variant slider as ON in case the variants option is not present on the products detail page.

1. From the Products landing page, click on Add New Product > Add Product One By One.

2. Enter a product name in the given field and click on Create New Product.

3. Click on the Product Type field.

4. Enter or select the product type from the given list.

5. Click on Add Variants.

6. Enter the Variant Type and click on Continue.

7. Enter the variant options in the given field and click on Continue. You can add multiple options for a particular variant type.

8. If you want to edit a variant type, click on . Here you can Edit, Rename, or Delete a variant type.

9. You can also add multiple variant types by clicking on Add Variant Type option. Follow the 6th and 7th points above to create another variant type.

10. Finally click on Continue.

11. Under the Add Variant Details page, you can add the following information:

  1. Add Image: Enables you to upload images of the variant product.
  2. Video Icon: This option allows you to insert a video or a video link from your gallery or Youtube page.
  3. SKU ID: This option allows you to add Stock Keeping Unit ID for each of your variant products. These IDs are used for identification purposes.
  4. Pricing details: This field allows you to add your variant product's quantity, retail, and selling price.
  5. Add more details: Enables you to add details such as barcode ID, cost price, reorder information, manufacturing, and expiration details.
  6. Show on Website: The slider allows you to display the variant product on your website.

 

12. Once you have finished adding the necessary details, click on Save.

13. To save the changes made to the product, click on Save.

14. You can view the variants under the product details section.


Important Note
If your product consists of variants, then its product inventory is maintained variant-wise.

 

7. Click on Save.

How many products can be added from jd library ?

You can add up to 50,000 products from jd library.

 

8. You can now view the product in the View Products section as well as in the Inventory section.

Can I change a product variant’s name?

Though you cannot change the variant's name directly from the product listing page, you can edit the variant details by using the Variant Import option. To know more about types of Imports, click here.


How to edit Inventory batches of a product?

1. From the Products landing page, tap on View Products.

2. Select a product from the list.

3. Under the Edit Product section, tap on the Pricing, Inventory, and Taxes option.

4. Select View All Inventory Batches.

5. Here you can edit the quantity, retail, and selling price for each and every batch present for your product. To edit additional details, tap on Edit Cost Price, Barcode, and More.

6. Here you can add/edit details such as barcode ID, cost price, reorder information, manufacturing, expiration details, etc. Tap on Save to update the changes made.

7. Tap on Save, once you have finished editing the batch details.

These updated batch details can be also be viewed from the View All Inventory Items section.


How to attach files for products?

Please Note

To upload files for your products, you need to enable Add Item Attachments option under Settings > GeneralProduct Settings.


Note
You can Attach files for only Custom Products.

1. Under the Product details section, click on Category, Description, & Specifications field.

2. Select the Attach Files option and upload the required file

3. Once the upload gets completed, the files or images get displayed in the Files section.

4. If you want to edit the file name, click on Edit Display Name. Enter the file name and click on Save.

5. You can even click on ,to either download or delete the file.

6. To upload more files, you can click on Attach Files.

7. Similarly you can upload PDF, XLSX, or DOCX supported files, as well as JPG, supported images.

8. You can view the number of attachments under the Attach Files name. Click on Save, to update the changes made in the product.

Add Product One by One

This drop-down option allows you to add every unique item individually into the system.


Bulk Add New Product

This drop-down option allows you to add items in bulk quantity into the system.

Clicking on it will open the following page. Click on Download to enter new or to update the existing products in the excel file.

Save your excel file and click on Choose File.

Click on Upload File. All your products will be added and updated successfully.

What do yo mean by Basic, Advance , and Variant Import ?

Basic Import functionality can be used to bulk upload new Products and Inventory to your system. It includes basic details such as pricing, quantity, tax details etc.

Advance Import functionality can be used to bulk upload products with additional information such as brand, description, category etc.

Variant Import functionality can be used to bulk add new variant products which include variant features such as size, color, flavor, type etc.

1. From the Homepage, tap on Products.

2. Tap on Add New Product.

3. Enter a product name in the given field.

4. On entering a keyword, a drop-down list appears; either create a new custom product or select any of the template products given in the list. For example select Biscuits and Cookies.

Select any of the items from the drop-down list.

Custom Product

These are the products that you can manually create in the system.

Template Product

These are the products you choose from the JD products library. On selecting a product from the drop-down list basic details such as pricing, unit of measurement, taxes, expiry(if applicable), images will all be preloaded on the product detail page.

5. Once you select your product, add and edit additional details such as pricing, quantity, barcode information, batch/lot number, etc.

6. You can add product expiration and manufacturing details for that product. You will have the option to sell the product online, in bulk/wholesale, and even can receive enquiry about the product from your potential customers.

What do you mean by “sell as packed”, “sell as loose”, “sell as packed and loose”?

Sell as Packed: Product is being sold in a sealed package (for example mobile phone)

Sell as Loose: Product is being sold individually (for example rice and sugar)

Sell as both Packed/Loose: Product is being sold either in a sealed package or as an individual unit (for example pencil or pens)


What is the use of “Sell Online in Bulk” option?

The Sell Online in Bulk option allows you to sell your products online in bulk/large quantities. This option is certainly helpful as it helps you to increase your net sales and revenue as well.

You can also set a minimum and maximum quantity of the products that you want to sell. You can enter such details under the add/edit product detail section.

Whenever a customer views a product that has Sell Online in Bulk enabled, they can view the product's bulk pricing list at a discounted price.


What is the use of “Receive Enquiry” option?

The Receive Enquiry option allows you to receive customer query's for your products sold online. This option is a useful extension for online and retail stores selling complex, unique or expensive products that customers may wish to know more about before checkout.

From the product details section, you can set inquiry rules and create form types as per a product's fixed price and quantity or as per its range.


What is an SKU?

SKU stands for Stock Keeping Unit. Retailers use it as a unique identification number to find and track inventory/stock counts of every product registered in the system.

An SKU is a unique code consisting of letters and numbers that identify characteristics of each product, such as manufacturer, brand, style, color, and size.

The purpose of SKU is to help companies accurately account for every piece of their product inventory. They can incorporate a product's model number into an SKU ID if a company chooses to do so.

You can add an SKU ID while adding or editing product details under the products module.


How to Add Variants to a product?

Important Note
You can only create variants of a custom product.

Please Note

Enable the Product Variant slider as ON in case the variants option is not present on the products detail page.

1. From the Products landing page, tap on Add New Product.

2. Enter a product name in the given field and tap on Create New Product.

3. Tap on the Product Type field.

4. Enter or select the product type from the given list.

5. Tap on Add Variants.

6. Enter the Variant Type and tap on Continue.

7. Enter the variant options in the given field and tap on Continue. You can add multiple options for a particular variant type.

8. If you want to edit a variant type, tap on . Here you can Edit, Rename, or Delete a variant type.

9. You can also add multiple variant types by tapping on Add Variant Type option. Follow the 6th and 7th points above to create another variant type.

10. Finally tap on Continue.

11. Under the Add Variant Details page, you can add the following information:

  1. Add Image: Enables you to upload images of the variant product.
  2. Video Icon: This option allows you to insert a video or a video link from your gallery or Youtube page.
  3. SKU ID: This option allows you to add Stock Keeping Unit ID for each of your variant products. These IDs are used for identification purposes.
  4. Pricing details: This field allows you to add your variant product's quantity, retail, and selling price.
  5. Add more details: Enables you to add details such as barcode ID, cost price, reorder information, manufacturing, and expiration details.
  6. Show on Website: The slider allows you to display the variant product on your website.

 

12. Once you have finished adding the necessary details, tap on Save.

13. To save the changes made to the product, tap on Save.

14. You can view the variants under the product details section.


Important Note
If your product consists of variants, then its product inventory is maintained variant-wise.

 

7. Tap on Save.

8. You can now view the product in the View Products section as well as in the Inventory section.


How to edit Inventory batches of a product?

1. From the Products landing page, tap on View Products.

2. Select a product from the list.

3. Under the Edit Product section, tap on the Pricing, Inventory, and Taxes option.

4. Select View All Inventory Batches.

5. Here you can edit the quantity, retail, and selling price for each and every batch present for your product. To edit additional details, tap on Edit Cost Price, Barcode, and More.

6. Here you can add/edit details such as barcode ID, cost price, reorder information, manufacturing, expiration details, etc. Tap on Save to update the changes made.

7. Tap on Save, once you have finished editing the batch details.

These updated batch details can be also be viewed from the View All Inventory Items section.


How to attach files for products?

Please Note

To upload files for your products, you need to enable Add Item Attachments option under Product Settings.


Note
You can Attach files for only Custom Products.

1. Under Edit Product, tap on Product Name, Category & Description.

2. Then tap on Attach Files.

3. Tap on Upload Files.

4. Once the upload gets completed, the files or images will be displayed as shown below.

5. If you want to edit the file name, tap on Edit Display Name.

6. Enter the file name and tap on Save.

7. You can even tap on ,to either download or delete the file.

8. To Upload more files, you can tap on Attach Files.

9. Similarly you can upload PDF or DOCX supported files, as well as JPG, supported images.

10. You can view the attachment icon next to the product, under the view products page.

Update Products

This functionality allows you to update an existing product present in your system.


1. From the Homepage, click on Products.

2. Click on View Products.

3. Select any product from the list.

4. An Edit Product modal appears, edit any details if required. Click on Save.

Your product is updated successfully.

How to add synonyms for a product?

Synonyms are basically alternate words that customers may use while searching for products or services on an online store.


Note
You can only add synonyms for a custom product

Please Note

Enable the Add Item Synonyms slider as ON under Settings > General > Product Settings section, in case the synonyms option is not present on the products detail page.

1. Under the product detail section, click on Category, Description, & Specifications.

2. Click on Add Synonyms.

3. Enter the synonym in the given field.

4. To add multiple synonyms for a product, click on Add Another Synonym. To remove a synonym, click on the delete icon.

5. Once you have added the synonyms for a product, click on Save.

6. The synonyms names get displayed on the product details page. Click again on Save, to update the overall changes made in the product.


What are Product Specifications?

Product Specifications are used to describe key features and aspects of a product. They include attributes such as size, color, dimension, product build, and origin, etc. These effective product specifications combined with optimum SEO keywords could help answer the queries of visitors viewing the products on your website and might have a higher chance of converting them to potential buyers.

You can add specifications by first selecting a product from the View Products page and then clicking on Add Specifications under the Category, Description, & Specifications field.


Note
You can only add specifications for a custom product


How to add/edit delivery profiles for a product?

With the help of Delivery Profiles, you can configure the locations that undertake home delivery orders.

1. To add Delivery profiles for a product, you need to click on the Delivery Profile tab and select the options from the list.

2. To update the changes made in the delivery profile, click on Save.

If you have multiple stores associated with an account, you can add /edit delivery profiles for your various store outlets as well.


How to add reorder details for a product?

Please Note
This option is available only for users who have Retail Pack activated.

1. To add reorder information for a product, you need to click on the Stock Reorder Details option under Add/Edit Product Details slider.

The following details get displayed.

1. Allows you to automatically maintain the reorder level for a product.
2. Allows you to manually add the minimum amount for an item that you wish to hold.
3. Allows you to automatically maintain the reorder quantity for a product.
4. Allows you to manually add the minimum quantity for an item, needed to be purchased from the supplier.
5. Allows you to add brand details for that product.
6. Allows you to add manufacturer details for that product.
7. Allows you to search and add associated suppliers for that product.

2. Click on Save upon entering reorder information for that product.

3. You can see the preview of the product's reorder level and its quantity values. Click again on Save, to update the changes made.


Please Note
You can edit reorder details for both template and custom products.


Note

A green pop-up window will appear to confirm that your product is updated.


How to add photos / images to a product?

1. Select a product from the View Products page.

2. Click on the Camera Icon. The following options get displayed.

Gallery: This allows you to upload a photo from your computer storage.

Image Link: Click on this option and the following slider gets displayed. You can then copy & paste the image URL from the internet to add the image.

Photo Library: This option lets you access all the images which you have uploaded for various products till now.

3. To delete an image, select a product image from the list and click on the delete icon. The product image gets deleted.

4. Once you have added all the required images for a product, click on Save.


How to upload videos for a product?

1. Select a product from the View Products page.

2. Click on the Video icon. The following options get displayed.

Gallery: This option allows you to insert a video file from your computer storage.

YouTube Link: With this option, you can copy & paste a YouTube video URL from the internet.

Video Library: Here you access all the videos which you have uploaded for various products till now.

3. The video gets uploaded. You can click on the video to see its preview.

4. The videos added for the product get displayed on the CMS product detail page.

5. Now whenever a customer views the product on your website they can view the video associated with it.

1. From the Homepage, tap on Products.

2. Tap on View Products.

Select any product from the list.

3. Edit any details if required. Tap on Save.

Your product is updated successfully.

How to add synonyms for a product?

Synonyms are basically alternate words that customers may use while searching for products or services on an online store.


Note
You can only add synonyms for a custom product

Please Note

Enable the Add Item Synonyms slider as ON under Settings > General > Product Settings section, in case the synonyms option is not present on the products detail page.

1. Under the product detail section, tap on Category, Description, & Specifications.

2. Tap on Add Synonyms.

3. Enter the synonym in the given field.

4. To add multiple synonyms for a product, tap on Add Another Synonym. To remove a synonym, tap on the delete icon.

5. Once you have added the synonyms for a product, tap on Save.

6. The synonyms names get displayed on the product details page. Tap again on Save, to update the overall changes made in the product.


What are Product Specifications?

Product Specifications are used to describe key features and aspects of a product. They include attributes such as size, color, dimension, product build, and origin, etc. These effective product specifications combined with optimum SEO keywords could help answer the queries of visitors viewing the products on your website and might have a higher chance of converting them to potential buyers.

You can add specifications by first selecting a product from the View Products page and then tapping on Add Specifications under the Category, Description, & Specifications field.


Note
You can only add specifications for a custom product


How to add reorder details for a product?

Please Note
This option is available only for users who have Retail Pack activated.

1. To add reorder information for a product, you need to tap on the Stock Reorder Details option under Add/Edit Product Details slider.

The following details get displayed.

1. Allows you to automatically maintain the reorder level for a product.
2. Allows you to manually add the minimum amount for an item that you wish to hold.
3. Allows you to automatically maintain the reorder quantity for a product.
4. Allows you to manually add the minimum quantity for an item, needed to be purchased from the supplier.
5. Allows you to add brand details for that product.
6. Allows you to add manufacturer details for that product.
7. Allows you to search and add associated suppliers for that product.

2. Tap on Save upon entering reorder information for that product.

3. You can see the preview of the product's reorder level and its quantity values. Tap again on Save, to update the changes made.


Please Note
You can edit reorder details for both template and custom products.


Note

A black pop-up window will appear to confirm that your product is updated.


How to add photos / images to a product?

1. From the Products landing page, tap on View Products.

2. Tap on Add.

3. Tap on Add Photos.

4. Add the photos/images from your mobile storage.

5. Once you add a photo/image, you will have the option to either add this photo to an existing product or a new product.

6. If you have selected Create New Product option, you will be prompted to add its product name, product type, and its subsequent product details respectively. Finally, tap on Save to create a new product.

7. If you have selected Add Photo to Existing Product option, you will be prompted to select an existing product from the list to change its product image.


Add multiple photos/images to a product

1. From the View Products page, tap on View All to view all the uploaded images.

2. Select the photo/images that you want to add and tap on Add Photos to Product.

3. Add these photos to an existing product or add them to a new product.

4. Since you are selecting multiple images, the first image will be the primary image for display and the remaining images will be the secondary images.

8. If you want to delete photos/images, select the images and tap on .

9. A confirmation dialog box appears, tap on Delete Photos to permanently remove them from the system.


How to upload videos for a product?

1. From the Products landing page, tap on View Products.

2. Select the video icon.

3. You can either upload a video from your mobile gallery or insert a video link from YouTube.

4. Upon selecting the YouTube Link option, add the link in the given field and tap on Save.

5. The video gets uploaded. You can tap on the video to see its preview.

6. You can play the video if you wish.

7. If you had uploaded a video previously, then upon tapping the video icon, an additional option known as Video Library gets displayed.

8. Here a list of all the previously uploaded videos gets displayed. You can select or delete these videos as per your wish.

9. The videos added for the product get displayed on the CMS product detail page.

10. Now whenever a customer views the product on your website they can view the video associated with it.

Add Missing Product Details

This functionality allows adding additional details such as images, tax information, categories, and product types to an existing product present in your system.


1. From the Homepage, click on Products.

2. Click on Add Missing Product Details and the following options get displayed.



1. Add Missing Images: It displays a list of products that do not have images. It is divided into two sections:

  • Missing Images: Displays a list of products whose images are missing.
  • View All: Displays all the products that are present in the system.

 

You can Upload an Image from your local folders or Add Images from the URL. Click on Upload All to save the changes made.



2. Add Missing Display Categories: It displays a list of products that have not been assigned any specific categories. It is divided into two sections:

  • Missing Display Category: Displays a list of products whose categories have not been assigned to them.
  • View All: Displays all the products present in your system irrespective of whether the product type is present or not.

 

Click on Update All once you have entered all the details.


Please Note

To view the Add Missing Display Categories option, you need to enable Manual Categorization under Products > Manage Categories.


3. Add Missing Sales Tax: It displays a list of products whose sales tax information is not entered. It is divided into two sections:

  • Missing Sales Tax: Displays the list of products for which sales tax is missing.
  • View All: Displays all the products present in your system irrespective of whether sales tax is added or not.

 

On clicking View All Taxes, a Tax Zone dialog box appears. Enter the details such as HSN / SAC Code and the Sales tax within or outside the state. Click on Save to update the changes made.

Click on Update All once you have entered all the details.



4. Add Missing Purchase Tax: It displays a list of products whose purchase tax information is not entered. It is divided into two sections:

  • Missing Purchase Tax: Displays the list of products for which purchase tax is missing.
  • View All: Displays all the products present in your system irrespective of whether purchase tax is added or not.

 

To Add Purchase Tax, select a product and click on Add Purchase Tax.

Select a tax slab from the list and click on Save to update the changes made.

Click on Update All once you have entered all the details.


Please Note
Purchase Tax functionality is available only for users who have Retail Pack activated.


5. Add Missing HSN/SAC Code: It displays a list of products whose HSN/SAC is not entered. It is divided into two sections:

  • Missing HSN/SAC Code: Displays the list of products for which the HSN/SAC code is missing.
  • View All: Displays all the products present in your system irrespective of whether HSN/SAC code is added or not.

 

Click on Update All once you have entered all the details.

What is HSN/SAC Code?

It stands for Harmonized System of Nomenclature / Service Accounting Code. It is used for classifying goods and services under GST.


How to add tax details while creating a product?

1. In order to add tax-related information for a product, you need to first click on the Pricing, Inventory, & Taxes field.

2. Then select the Taxes option.

3. Click on HSN/SAC Code field.

4. Enter the HSN code and select the required HSN code from the given suggestions.

Upon selecting the HSN code, the outside and inside state tax fields get prefilled with the corresponding tax rates. You can edit these tax slabs if you wish.

5. Now select a tax slab from the Purchase field.

6. After entering all the tax-related details, click on Save.

7. You have successfully added tax-related information for that product. Click on Save to update the changes made to the product.


Please Note
This feature is currently unavailable on mobile.
You can add missing product details only through a computer.

View Products

This functionality allows you to view all the products that you have created in the system.


1. From the Homepage, click on Products.

2. From the Products landing page, click on View Products.

A View Products page gets displayed with the following details.

  • Product Detail: Display the product name.
  • Brand: Displays the product’s brand.
  • Manufacturer: Displays the product’s manufacturer.
  • In Stock: Displays the inventory status of the product.

 

You can search the products by their name, barcode, or by their SKU ID.

View Inventory: It displays the batch details of the product along with pricing, stock status, and the outlet to which the products belong.


What do you mean by Link Batch and Link Product ?

Link Batch: When you sell a product which was out of stock from the store, but was available in another batch in your store room, you can go ahead with the sale. Once, the new batch has been integrated with your system, you can link the product to the particular batch, for proper deduction from your inventory.

Link Product: When you sell a product which is not a part of your system, you can still sell that product as a Custom Product. Once, the product is integrated with your system, you can then link it with the appropriate product category.


Searching, Sorting, and Filtering Products.

Searching.
You can search for a particular product in the list by typing the product name in the search bar. The suggestions gets displayed in the list.

Sorting.
You can sort the list of products either by their name, brand, or manufacturer.

Filtering.
You can also display products through filtering options, by clicking on the Filter tab. The options provided are:

  • By Brand: Displays the type of product manufactured by a company.
  • By Manufacturer: Displays the name of the manufacturer along side the product.
  • By Product Status: Displays products that are either hidden or unhidden.

1. From the Homepage, tap on Products.

2. From the Products landing page, tap on View Products.

A View Products page gets displayed with the following details.

  1. Displays the image of the product.
  2. Displays the name of the product.
  3. Displays the price of the product.
  4. Enables you to edit the product.
  5. Enables you to hide the product.
  6. Displays sharing option.
  7. Allows you to delete the product.
  8. Provides filtering options as per their brand or manufacturer.
  9. Enables to search for a product.

Export Products

This functionality allows you to export products from your system.


1. From the Homepage, click on Products.

2. Click on View Products.

3. From the following page, click on  > Export.

4. An Export Product Details modal window gets displayed. Click on Export Product.

5. You can now view the downloaded status from the Export-Import Product History. Click on Download File once the export is completed.


Please Note
This feature is currently unavailable on mobile. You can export products only through a computer.

Import Products

This functionality allows you to import products in bulk.


1. If you want to bulk import products into the system, from the View Products page, click on  > Bulk Add New Product.


Products can be imported in bulk to your system by using 3 different functionalities.

Basic Import

Clicking on the Download link you can download a sample of the file that needs to be uploaded. A sample file will have columns with basic information of products like product name, barcode, quantity, MRP, product packaging, tax, etc.

11


Please Note
We recommend that you download the sample template, and add your new product info in the downloaded file. This will minimize errors. Refer to the Sample XLS template section for guidance on what needs to go into the import file.

Advanced Import

Clicking on the Download link to you can download a sample of the file that needs to be uploaded. A sample file will have columns with basic information of products like product name, barcode, quantity, MRP, product packaging, tax, etc. Additionally, the advance import will have columns like brand, descriptions, main category, and sub-categories.

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Note

You will also have the option to bulk add and update images for your products through Advanced Import. Just download the excel template sheet under advanced import and paste the image link in the Default Image column section. This will be your primary image that will be displayed alongside the product in your system as well as on your website.


Please Note
We recommend that you download the sample template, and add your new product info in the downloaded file. This will minimize errors. Refer to the Sample XLS template section for guidance on what needs to go into the import file.

Variant Import

Clicking on the Download link to you can download a sample of the file that needs to be uploaded for variant products. A sample file will have columns with information of products like Unique ID, product name, variant options, barcode, MRP, quantity, etc.

10


Note

You will also have the option to bulk add and update images for your products through Variant Import. Just download the excel template sheet under variant import and paste the image link in the Default Image column section. This will be your primary image that will be displayed alongside the product in your system as well as on your website.


Please Note
We recommend that you download the sample template, and add your new product info in the downloaded file. This will minimize errors. Refer to the Sample XLS template section for guidance on what needs to go into the import file.

2. Select the outlet for which you want to import the data.

3. Click on Choose File and navigate to the local folder from where you want to upload the file.

4. Click on Upload File to proceed forward.

5. Now the contents present in your excel file will be ready to get transferred to your live account. Click on Import Products.

6. On successful completion of the import, the following screen is displayed.

7. If you want to bulk update existing products in your store, click on  > Bulk Update Products.

8. Click on Choose File and navigate to the local folder from where you want to upload the file.

9. Click on Upload File to proceed forward.

10. The Excel file will begin uploading its content into the system.

If the contents added into the excel file are correct, then the products get updated in bulk successfully.



What do you mean by Barcode Conflict ?

It is a case in which, the Barcode entered in the Excel file, appears to be associated with two or more products present in the system.

While importing the products, if the system discovers that the barcode entered matches two or more products, it will automatically consider it as a barcode conflict, and allows you to decide what needs to be done. The product will not be added into the system unless the conflict is resolved.

A barcode tab gets displayed in the View Products page along with the notification number which signifies the number of products which have been kept on hold, and are awaiting your consent. In order to resolve the issue click on Barcode Conflict.

A Barcode Conflict dialog box appears with the following details.

1. This displays the details of the product that was entered in the import file.
2. This shows the number of barcode conflicts that are still pending to be resolved.
3. Clicking on Skip This Product will ignore this conflict and move onto the next conflict. The product will not get added in this case, and the conflict will remain pending for your consent.
4. Clicking on Retail Current Details will resolve the conflict, and save a product with details that were entered in the Import file.
5. Allows you to resolve a barcode issue.

Once a conflict is resolved, the product will be added to your system as per the choices selected.

1. From the Homepage, tap on Products.

2. Tap on Bulk Upload Products.

3. If you have multiple outlets, select the outlet for which you want to bulk upload the products and then tap on Continue.

4. To upload a file from your mobile storage, you need to tap on Choose File.


Please Note

We recommend that you download the sample template, and add your new product info in the downloaded file. This will minimize errors. Refer to the Sample XLS template section for guidance on what needs to go into the import file.

5. Select the file that you want to upload.

6. Now the contents present in your excel file will be ready to get transferred to your live account. Tap on Upload Products.

The Products start getting uploaded.

7. On successful completion of the import, the following screen is displayed.


Note

If the upload is unsuccessful then you can tap on Download Error File to check the cause of the error.

Rectify the errors as shown, in your Excel File.

Upload the file again by tapping on Upload Another File.

If products are partially uploaded, follow the steps as shown above to rectify the errors.

8. If you want to view the products that are uploaded into the system, tap on View Products.

You can view the products as shown below.

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12 thoughts on “Add/Update Products”

  1. how to add a product one by one | how to add product details | how to add product image | how to add multiple product image | how to sell products in loose quantity | how to sell products in wholesale | how to set product expiry date ~ #addnewproduct

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